Why Haven’t I Received My New User Bonus on WEEX?
Haven’t seen your WEEX new user bonus yet? Don’t worry, we’ll walk you through the most common reasons and what you can do next.
New user bonuses are designed to welcome you to the platform, but they typically come with specific eligibility criteria and steps that need to be completed. If you haven't received your bonus, here are the most common reasons why, along with what you can do:
Common Reasons for Not Receiving Your Bonus:
- Incomplete Identity Verification (KYC): To be eligible for most new user bonuses, you must complete at least Level 1 Identity Verification (KYC). This is a mandatory step to ensure compliance and security. Check this guide if ur KYC failed: Why My KYC Verification Failed on WEEX?
- Not a First-Time User: The new user bonus is exclusively for individuals who are registering on WEEX for the very first time. If you have previously registered an account with WEEX, even if it's no longer active, you might not be eligible.
- Failure to Meet Deposit or Trading Volume Requirements: Many bonuses require a minimum first-time deposit amount or a specific trading volume (e.g., spot trading volume of 100 USDT or futures trading volume of 500 USDT) to be completed within a certain timeframe (e.g., within 7 days of registration). Ensure you have met these thresholds.
- Activity Outside the Promotion Period: Your registration or qualifying activities might have occurred outside the specified promotion period. Always check the event's start and end dates.
- Violation of Activity Rules: WEEX has strict rules against fraudulent activities such as wash trading, cheating, or registering multiple accounts. If any such behavior is detected, your eligibility for the bonus may be revoked.
- Bonus Distribution Delays: Bonuses are usually distributed within 24 to 48 hours after meeting all requirements. There might be a slight delay during peak times.
- Conflict with Other Promotions: Some new user promotions cannot be combined. If you participated in another welcome event, it might affect your eligibility for this specific bonus.
What Should You Do If You Believe You Are Eligible?
If you've reviewed the above points and believe you meet all the criteria, please consider the following steps:
Check Your Account: Verify that your KYC is complete and that your deposit and trading volumes are correctly recorded in your WEEX account.
Wait a Little Longer: If you've just completed the requirements, allow up to 48 hours for the bonus to be credited.
Contact WEEX Customer Support: If more than 48 hours have passed and you still haven't received your bonus, the best course of action is to reach out to WEEX's customer support team. Provide them with your WEEX UID and details of the bonus you are expecting, along with any relevant screenshots or transaction IDs. They will be able to investigate your specific case and provide clarification.
You may also like

What is NPC WEB3 GAMEFI (NPCNB3) Coin?
In an exciting development for crypto enthusiasts and investors alike, the NPCNB3/USDT pair has been newly listed on…

NPCNB3 USDT Trading Debuts on WEEX Today
WEEX Exchange is thrilled to introduce NPCNB3 (NPCNB3) Coin, a fresh addition to our spot trading lineup, backed…

What is Piggycell (PIGGY) Coin
If you’re exploring new cryptocurrency investment opportunities, you’ll be pleased to learn about Piggycell (PIGGY), freshly listed on…

PIGGY USDT Launches on WEEX: Piggycell (PIGGY) Coin Listing
WEEX Exchange is thrilled to introduce Piggycell (PIGGY) Coin to its spot trading platform, with the PIGGY/USDT pair…

What is Elon Coin (ELON1)? Everything You Need to Know
In the ever-evolving landscape of cryptocurrency, identifying emerging tokens that hold potential for substantial gains is crucial for…

ELON1 USDT Trading Debuts on WEEX: Elon Coin (ELON1) Listed
WEEX Exchange is thrilled to announce the listing of Elon Coin (ELON1), inspired by Elon Musk’s visionary tweets…

Piggycell (PIGGY) Coin Price Prediction & Forecasts for January 2026 – Could It Surge on Fresh Listing Momentum?
Piggycell (PIGGY) Coin has just hit the market with a bang, listing on major exchanges like WEEX today,…

https://www.weex.com/spot/ELON1-USDT Price Prediction & Forecasts for January 2026 – Could This Musk-Inspired Token Rally 200% Amid New Listings?
Elon Coin (ELON1) just hit the scene today, January 30, 2026, with its listing on WEEX Exchange, sparking…

ELON1/USDT Price Prediction & Forecast for February 2026: Could This Musk-Inspired Token Surge 50% Amid Space Tech Buzz?
ELON1/USDT has burst onto the scene today, January 30, 2026, with its listing on WEEX Exchange, drawing inspiration…

Piggycell (PIGGY) Coin Price Prediction & Forecasts for January 2026: Could This New Listing Spark a Rally?
Piggycell (PIGGY) Coin has just made waves with its listing on major exchanges like WEEX today, January 30,…

Where to Buy Nietzschean Penguin (PENGUIN) Meme Coin: Top Exchanges and Trading Tips
The Nietzschean Penguin (PENGUIN) meme coin has captured attention in the crypto world, blending Friedrich Nietzsche’s philosophy with…

Could Nietzschean Penguin Become the First Meme Coin to Reach $1? Expert Price Predictions and Market Insights
Nietzschean Penguin, the quirky meme coin blending Friedrich Nietzsche’s philosophy with adorable penguin imagery, has been making waves…

Nietzschean Penguin: Token or Coin? Unpacking PENGUIN’s Rise, Price Predictions, and Trading Opportunities
The Nietzschean Penguin project has captured attention in the crypto world, blending Friedrich Nietzsche’s philosophy with meme culture…

Nietzschean Penguin Takes Flight: Exploring the Top 5 Meme Coins Dominating 2026
Just a week after its launch on January 22, 2026, Nietzschean Penguin (PENGUIN) has captured attention in the…

Nietzschean Penguin Price Analysis: How Much Is the Penguin Memecoin Worth Today?
The Nietzschean Penguin (PENGUIN) memecoin has grabbed attention in the crypto world since its launch on January 22,…

Is Nietzschean Penguin a Solana Meme Coin? Exploring Its Rise, Price Predictions, and Trading Opportunities in 2026
The Nietzschean Penguin Solana meme coin, known simply as PENGUIN, has captured attention in the crypto world since…

What is Moltbook (MOLT) Coin: A Comprehensive Guide
The digital currency landscape is brimming with new and exciting opportunities for investors, and today we’re thrilled to…

WEEX Premieres MOLT USDT: Moltbook (MOLT) Coin Global Debut
WEEX Exchange is thrilled to announce the world premiere listing of Moltbook (MOLT), a groundbreaking social network token,…
What is NPC WEB3 GAMEFI (NPCNB3) Coin?
In an exciting development for crypto enthusiasts and investors alike, the NPCNB3/USDT pair has been newly listed on…
NPCNB3 USDT Trading Debuts on WEEX Today
WEEX Exchange is thrilled to introduce NPCNB3 (NPCNB3) Coin, a fresh addition to our spot trading lineup, backed…
What is Piggycell (PIGGY) Coin
If you’re exploring new cryptocurrency investment opportunities, you’ll be pleased to learn about Piggycell (PIGGY), freshly listed on…
PIGGY USDT Launches on WEEX: Piggycell (PIGGY) Coin Listing
WEEX Exchange is thrilled to introduce Piggycell (PIGGY) Coin to its spot trading platform, with the PIGGY/USDT pair…
What is Elon Coin (ELON1)? Everything You Need to Know
In the ever-evolving landscape of cryptocurrency, identifying emerging tokens that hold potential for substantial gains is crucial for…
ELON1 USDT Trading Debuts on WEEX: Elon Coin (ELON1) Listed
WEEX Exchange is thrilled to announce the listing of Elon Coin (ELON1), inspired by Elon Musk’s visionary tweets…